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What is it, and why do I need it?

The DN9331 RAPIDE unit is the networking centre of the Show Command System incorporating an eight external port Ethernet hub.

This version upgrades V1.00 (we’ve jumped from version 1.00 to version 4.00 to show that it will interoperates at a communications level with all other Klark Teknik products running version 4.xx – this includes DN9340, DN9344, DN9340E, DN9344E, DN9848, DN9848E. We recommend all users upgrade to this version.

Note: the Elgar Library Manager Shell V2.64 is required to update the RAPIDE – please download version 2.64 of the Elgar Library Manager Shell from the link at the bottom of this page.

Additional Features:
Version 4.00 contains many, many usability enhancements and features. For full details of the unit operation under version 4 please refer to the Version 4 User Manual.

What do I need to do It?
To update your RapidE to Version 4.00, you will need:
Microsoft .Net framework V1.1. This must be installed on your PC prior to installing the Elgar shell. Visit the Microsoft website to find the correct language version for your PC. We also strongly recommend you run Windows Update (http://windowsupdate.microsoft.com) to make sure all your PC components are fully up to date.
DN9331 Rapide V4.00 Host Code Installer installed on your PC (see download link below).
A PC display resolution of at least 1024x768 pixels.
Windows 2000 or Windows XP. (Windows 98 is NOT supported)

The minimum specification that the software can be expected to run on is:
Pentium 3 500Mhz (or equivalent)
256MB RAM
10MB free disc space
CDROM (for installation)
A standard Ethernet connection

How do I go about doing it?
Prepare the RAPIDE:
Find the IP address of your RAPIDE from the network screen, and write it down.
Switch off your RAPIDE, and connect it directly to the PC with a single Ethernet cable – there should be no other Ethernet connections on the RAPIDE.
Press and hold the Home key, and then power on your RAPIDE – keep the Home key pressed until you get to the Test menu.
Press Home until the display shows ‘Update s/w’ – DO NOT TURN THE ENCODERS YET!

Prepare the PC:
Download and install Elgar v2.64
Download the updated RAPIDE software (ramdisk.gz) to a safe place on your computer.
Start Elgar, and go to the ‘Tools->Upgrade Device Firmware’
Type in the IP address of the RAPIDE you wrote down earlier
Press ‘Test Connection’. Elgar will try and find the RAPIDE on the Ethernet network. If successful, the Next button will become active. If not successful, check the Ethernet connection and IP address and try again.
Press the Next button, and select the file you are updating to the RAPIDE (normally ramdisk.gz).

The next steps must be performed QUICKLY – you must wait only two or three seconds in between them!

Turn the middle encoder on the RAPIDE, followed by the right encoder. Note that the screen will NOT show ‘y’ when you turn the right encoder – this is a bug that is fixed during this update
Wait three seconds only!
Press ‘Program’ on the PC, and verify that the PC is sending data.

The RAPIDE should flash the Ethernet light to show it is receiving data, but will otherwise be unresponsive – the home key should NOT change the display. Programming will take around one minute to perform. When complete, all the LEDs on the RAPIDE will light, then extinguish; at this point, re-power the RAPIDE whilst holding down the Home key and check the version shown on the test menu is now V4.00.

Helix DN9331 RAPIDE Graphic Controller V4.00
ELGAR Library Manager Shell V2.64

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